1. What is the difference between solid wood and engineered flooring?

Solid wood flooring is crafted from a single piece of natural timber — valued for its authenticity, warmth, and long-lasting beauty.
Engineered flooring, on the other hand, is built from multiple layers of real wood, providing enhanced stability and moisture resistance, making it ideal for environments with temperature or humidity changes.

In short: solid wood feels timeless; engineered wood performs smarter.

2. Can I customize the color, texture, or pattern?

Absolutely.
We provide full customization services — including wood species, color tones, surface treatments, and parquet patterns.
Whether you need a classic oak finish or a custom herringbone design, our team will tailor every detail to your project’s vision and specifications.

3. What is the typical production time?

Production time varies depending on the product type and order volume:

  • 🪵 Solid Wood Flooring: 10–15 days after sample approval and deposit

  • 🧱 Calcium Silicate Board & Panels: approximately 7 days
    For large-scale or customized projects, our sales team will provide a detailed timeline before order confirmation.

4. How are the products packaged and shipped?

Each batch is securely packed using protective film, corner guards, and export-grade wooden pallets to ensure safe international transport.
We offer multiple shipping options — sea freight, air freight, and railway transport — based on your destination and delivery requirements.
Before shipment, our QC team provides photo and video confirmation for your review.

5. Do you offer installation services?

Currently, we don’t provide on-site installation.
However, we supply detailed installation guides, drawings, and video tutorials to support your contractors and end users.
Our customer service team is always ready to assist with technical guidance if needed.

✨6. Can you provide OEM/ODM or brand labeling?
Yes, we offer OEM & ODM services, including custom branding, labeling, and packaging.
If you’re a wholesaler, distributor, or project contractor, our design team can help you create materials that reflect your brand identity.