1. Overview

Welcome to Century Arbor.
By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website. These terms apply to all visitors, users, and customers of our site.

2. Use of Our Website

  • You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

  • You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, any third party.

  • Unauthorized use, copying, or distribution of any content, product images, or materials on this website is strictly prohibited.

3. Product Information

We strive to ensure that all product descriptions, images, and specifications on our website are accurate and up to date.
However, due to the natural variations in wood materials (such as grain, color, and texture) and differences in display settings, slight deviations may occur.
Such variations do not constitute product defects.

4. Orders and Payments

  • All prices listed on our website are in USD, unless stated otherwise.

  • Once you place an order, you agree to provide accurate billing, shipping, and contact information.

  • We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or error in pricing.

  • Payments must be completed before production or shipment begins, unless otherwise agreed upon in writing.

5. Shipping and Delivery

  • Shipping times may vary depending on destination, order volume, and logistics conditions.

  • Once the product has been shipped, the risk of loss transfers to the buyer.

  • We are not responsible for delays or damages caused by third-party logistics, customs clearance, or force majeure events.

6. Returns and Refunds

Please refer to our Return & Refund Policy for details regarding eligibility, return procedures, and refund timelines.
Custom or cut-to-size orders are non-refundable, except for verified manufacturing defects.

7. Intellectual Property

All content on this website—including text, images, graphics, logos, and design—is the property of Century Arbor or its licensors and is protected by applicable copyright and trademark laws.
Any unauthorized use, reproduction, or distribution of materials is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Century Arbor shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Our liability for any product shall not exceed the purchase price of that product.

9. Force Majeure

We shall not be held responsible for any delay or failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, wars, or government restrictions.

10. Changes to the Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.
The latest version will always be posted on this page, and continued use of the website after changes implies acceptance of the revised terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of China (excluding its conflict of law principles).
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Guangzhou, China.

12. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:
Email: support@century-arbor.com
Address: Room 1213, Building A, 77 Wenming Road, Yuexiu District, Guangzhou, China
Business Hours: Monday–Friday, 9:00–18:00 (GMT+8)